Right of cancellation
In accordance with the Distance Selling Act you are entitled to a trial period. The trial period (14 days) starts on the day after you have received the package from us. Within this period you can cancel the purchase (without giving reasons) and return the product. Return shipments are best registered with us in advance (if you have paid via iDEAL, do not forget to mention your account number).
Products that you return on the basis of the Distance Selling Act must be returned in the original condition (and if reasonably possible including the original packaging). If you do not comply with this, we reserve the right to refuse the return. With an accepted return we will refund the purchase amount within 14 days. Returning products is at your own expense and risk. Especially with more expensive products, it is strongly recommended to send the package by registered mail.
Malelions does not return money on items that have been ordered with a discount.
Do you want to return a product? This can be done in the following 2 ways:
1. Register your return via your Malelions customer account
2. No Malelions customer account yet? Return your package to the address below:
6902 PK Zevenaar
Do not forget to include the completed return form, without a return form your return cannot be processed properly and this will cause a delay in the return process